HR Induction, Orientation & Re-Orientation 

As per National & International Quality Standards like JCI, ISO, NABH, NABL & QAI 

 

1 – DEPARTMENT / ORGANISATIONAL INPUTS

. Org Orientation & Induction

Culture of Safety

Safety Education Programme

Dress Code / Grooming Standards

Organisational Ethical Framework

Time & Attendance, Duty Scheduling

Mission Statement & Goals of Institution

Review Organisation Structure & Resources

Bonding & Belonging – ISBAR Effective Communication

Communication Process: Public Addressing System / Phones / Email

 

2 – JOB DESCRIPTION & RESPONSIBILITY

Employee Benefits

Credentialing & Privileging

Annual Performance Reviews

Employee Rights & Responsibilities

Review Performance Improvement Plan

Review Job Description & Responsibilities

Disciplinary Procedures / Grievance Handling & Redressal / ICC

 

3 – HOSPITAL CONTINUOUS QUALITY IMPROVEMENT

Scope of Services

Quality Indicators

Incident Reporting

Emergency Colour Codes

Patient Rights & Responsibilities

Hospital-Wide Policies & Committees

IPSG – International Patient Safety Goals

Various Types of Emergency Colour Codes & Code Drills

Discuss JCI, NABH & Quality Certification Accreditation Process & Employees' Role

4 – HOSPITAL CLINICAL POLICIES

Vaccinations

Needle Stick Injury – NSI

Antibiotic Stewardship Program

Patient Risk - Incident Reporting Form

Medication Administration Procedure – Nurses / Doctors

Awareness’ of Post Exposure Protocol on Management of – NSI

Biomedical Waste Management, Hand Hygiene and Infection Control Policies & Practices

 

5 – LIFESAVER COURSES

Basic Life Support – BLS

Training Care of Emergency Patients

Awareness of Incidents, Sentinel Events & Accidents – Emergency Codes              

 

6 – CLINICAL SAFETY & RISK MANAGEMENT

Medication Error

Basics of Housekeeping

Occupational Health Hazards

Safety Education Programme

Quick Response to Unplanned Downtime

Preparation & Administration of Chemotherapeutic Drugs

Various Types of Emergency Colour Codes & Code Drills

Hazardous Materials – HAZMAT, Spill Management – Waste Management Policy

WHO Healthcare Safety Standards & ISO Healthcare Safety Standards for Wellbeing of Organisation, Employees, Visitors & Patients

 

7 – FACILITY MANAGEMENT & SAFETY

Culture of Safety

No Smoking Policy

Disaster Safety & Management Plan

Utility Systems – Electrical, Water & HVAC

Security – Unauthorized Access, Loss & Destruction

Safety – Construction, Equipment, Patient, Visitor & Staff

Emergency Management – Emergency Colour Codes & Patient Safety

Medical Equipment – Functioning & Maintenance of Biomedical Engineering

Construction & Renovation – Management of Risk to Patients, Visitors & Staff

Fire Safety – Protection of Property & Evacuation Plan, People from Fire & Smoke

Hazardous Material and Waste Management – Biomedical Waste & Radioactive Waste

  

8 – TECHNOLOGICAL SAFETY

Laser Safety

Radiation Safety

Safe Practices in Imaging

Safe Practices in Laboratory

POCT – Point of Care Testing

IT Systems & IT – Digital Security Training

Functioning & Maintenance of Biomedical Engineering

Safe Practices in Imaging, Film Badges & other Safety Devices

Clinical Alarm Systems Policy, Equipment Maintenance & Safety

  

9 – PROFESSIONAL DEVELOPMENT PROGRAM

Employee Safety

Leadership Skills

Service Standards & Excellence

Occupational Hazard & Safety Cognizance

Effective & Enhanced Communication Skills

Technical & Non-Technical Competency - Continuous Learning & Development 

 

10 – ADVANCED PROGRAM

CPR, AED & First Aid Program

BLS - Basic Life Support

ACLS - Advanced Cardiovascular Life Support

NALS -Neonatal Advanced Life Support 

PALS - Pediatric Advanced Life Support

ITLS - International Trauma Life Support Course  

 

Declaration & Documentation

Thank you I Acknowledge my awareness, Learning & Review of the Items mentioned above in Training along with the help of the Employee Handbook provided to me            

 

Conclusion

As per International Standards, the abovementioned are Must & Mandatory Training  Programs... In addition, Departmental Orientation & SOP Training Programs are also must learn for Productivity Management.