NABH Standards with Special Reference to H R M

NABH - Hospital HRM Standards (6 - Edition) - 2024

Basics of Chapter 9 of NABH  _  Human Resources Management _ 13 Standards

1. HR Planning                                                                                                 

2. Staff Recruitment                                                                                                  

3. Induction and orientation; Code of Conduct     

4. Professional Training & Development

5. Training on Job Description  - (Edition 5 - 2020 update)

6. Training on Safety and Quality - (Edition 5 - 2020 update)

7. Performance Appraisal System

8. Disciplinary Action & Grievance Handling                                                                         

9. Employee Health Need covering Occupational Health Hazards          

10. Personal Information as Record of Employees                                                                        

11. Credentialing & Privileging of Medical Professionals - Doctor                                                                        

12. Credentialing & Privileging of Nursing Professionals - Nurse

13. Credentialing & Privileging of Para Clinical Professionals - (Edition 5 - 2020 update)

Summary of Standards

HRM.1. The organisation has a document system of human resource planning.

HRM.2. The organisation implements a defined process for staff recruitment.

HRM.3. Staff are provided induction training at the time of joining the organisation.

HRM.4. There is an ongoing program for professional training and development of the staff.

HRM.5. Staff are appropriately trained based on their specific job description.

HRM.6. Staff are trained on safety and quality-related aspects.

HRM.7. An appraisal system for evaluating the performance of an employee exists as an integral part of the human resources management process.

HRM.8. Process for disciplinary and grievance handling is defined and implemented in the organisation.

HRM.9. The organisation staff promotes well-being and addressed their health and safety needs.

HRM.10 There is documented personnel information for each staff member.

HRM.11. There is a process for credentialing and privileging of medical professionals permitted to provide patient care without supervision.

HRM.12. There is a process for credentialing and privileging of nursing professionals permitted to provide patient care without supervision.

HRM.13. There is a process for credentialing and privileging of para-clinical professionals permitted to provide patient care without supervision.

Note:

• The Word "Staff" is Replaced with the word "Professionals" at various places - (Ex: HRM 13)
• The term “employee” refers to all salaried personnel working in the organisation. 
• The term “staff” refers to all personnel working in the organisation including employees, “fee for service” medical professionals, part-time workers, contractual personnel and volunteers. (2024)

Conclusion: Incorporating advanced HR technologies enables healthcare organizations to streamline HR processes in alignment with international standards such as NABH and JCI, fostering improved compliance and enhanced employee satisfaction.